Veel gestelde vragen

  1. How can I become a donor?
  2. How can I inform you about changes in my personal data, or end my donation?
  3. Can Orange Babies help me by providing materials for a fundraising event?
  4. Can I use the Orange Babies logo on my website?
  5. Where do I get the special logo?
  6. How can I inform Orange Babies that I’m organising an event for them?
  7. I have raised money for Orange Babies without using the platform, at which bank account number we can deposit the donations?
  8. Which amount of the money donated actually goes to the projects?
  9. Can I volunteer for Orange Babies?
  10. Is it possible to volunteer in Africa?
  11. Where can I find information about the codes of conduct and guidelines
  12. I have a complaint. How can I submit this?
  13. Ik wil een melding integriteit maken, waar kan ik terecht?

How can I become a donor? ^
First of all: great that you want to support Orange Babies, thank you for that! You can become a doner very easily. Click here to become a donor.
How can I inform you about changes in my personal data, or end my donation? ^
Please send an e-mail to info@orangebabies.com with the current and new details, or the moment you want to end your donation. 
Can Orange Babies help me by providing materials for a fundraising event? ^
Of course, we can provide you materials like; flyers, posters, balloons. Do you have something else in mind, please share it with us. Contact us by sending and e-mail to info@orangebabies.com
Can I use the Orange Babies logo on my website? ^
If you like to use our Orange Babies logo, please contact us at info@orangebabies.com. It is depending on the specific situation if it is possible or not. 
You can send an email telling us about your initiative to info@orangebabies.com
How can I inform Orange Babies that I’m organising an event for them? ^
When you create a fundraising by using our platform, we will receive an notification automaticly. By using the platform the money is directly transfered to our account. You receive a link where you can share information, track your sponsor amount and easily share a payment link or QR code. Do you want to discuss the possibilities for starting an fundraising? Contact us at info@orangebabies.com 
 
I have raised money for Orange Babies without using the platform, at which bank account number we can deposit the donations? ^
Great, thank you for raising money for Orange Babies. The bank account number you can use is: IBAN: NL96 INGB 0000 0011 05
BIC: INGBNL2A
 
Which amount of the money donated actually goes to the projects? ^
Orange Babies works according to the CBF standard. This means that at least 75% of each euro goes to the actual charities. Orange Babies aims to use at least 80% of each euro for their projects in Africa. You can read about this in the official Orange Babies year report.
Can I volunteer for Orange Babies? ^
Great that you want to offer your help! It differs what kind of hulp we can use. It is possible that we search help for events of at the office. Please send an email to info@orangebabies.com and share with us in which way we can use your talent!

 
Is it possible to volunteer in Africa? ^
In the interest of our projects, we admit certified personnel only to a very limited extent and only under strict supervision and guidance. Do you think you can add value to our projects and are you available for a longer period of time (minimum 3 months) please contact us via info@orangebabies.com
Where can I find information about the codes of conduct and guidelines ^
Information about the codes of conduct and guidelines you can find here. 
I have a complaint. How can I submit this? ^
Read here our complaints procedure.
Ik wil een melding integriteit maken, waar kan ik terecht? ^
Medewerkers, vrijwilligers en andere direct betrokkenen bij Orange Babies kunnen te maken krijgen met ongewenste omgangsvormen.
Wij willen integriteitsschendingen voorkomen en betrokkenen de mogelijkheid bieden om vermoedens van misstanden en schendingen laagdrempelig en eenvoudig te melden.
Ziet of vermoedt u dat een werknemer, bestuurder of vrijwilliger van onze organisatie niet integer handelt? Geef dat dan door. De procedure hiervoor leest u hier.